F.A.Q.
Frequently Asked Questions
- HOW CAN I FIND THE ACCOMMODATION I’M LOOKING FOR?
- WHERE CAN I FIND ACCOMMODATION PRICES?
- WHAT DO THE CROWNS MEAN?
- DOES PRIVATE BATHROOM MEAN EN-SUITE BATHROOM?
- WHAT DOES SHARED BATHROOM MEAN?
- HOW CAN I CHECK AVAILABILITY OF ACCOMMODATION ON THE SITE?
- HOW CAN I CONFIRM A BOOKING?
- WHAT ARE THE DIFFERENT PAYMENT METHODS?
- WHERE CAN I FIND THE ACCOMMODATION’S ADDRESS, TELEPHONE NUMBER AND EMAIL?
- HOW DO I KNOW IF MY BOOKING HAS BEEN CONFIRMED?
- I’VE MADE A BOOKING BUT I HAVEN’T RECEIVED AN EMAIL WITH CONFIRMATION, WHAT SHOULD I DO?
- IS THERE A MINIMUM NUMBER OF NIGHTS FOR BOOKINGS?
- IS THERE A DISCOUNT FOR LONG STAYS?
- HOW MUCH DO KIDS PAY? ARE THERE DISCOUNTS FOR KIDS?
- I’M TRAVELLING ALONE AND CAN’T FIND SINGLE ROOMS AVAILABLE FOR MY DATES, ARE THERE TWINS THAT CAN BE BOOKED BY ONE PERSON?
- HOW CAN I CANCEL OR MODIFY MY BOOKING?
- HOW CAN I CHECK THAT MY BOOKING HAS BEEN CANCELLED/MODIFIED?
- WILL I BE REIMBURSED IF I CANCEL MY BOOKING?
- CAN I REQUEST THE PURCHASE INVOICE IN THE NAME OF MY COMPANY? CAN I REQUEST A MODIFICATION OF THE INVOICE HEADING?
- HOW CAN I ORGANIZE MY CHECK IN AND CHECK OUT AT THE SELECTED ACCOMMODATION?
- I ALREADY KNOW I’LL BE ARRIVING AT THE ACCOMMODATION AFTER MIDNIGHT, SHOULD I DECLARE THIS BEFORE BOOKING?
- ARE THERE TIME RESTRICTIONS AND PARTICULAR RULES WHEN STAYING IN A B&B?
HOW CAN I FIND THE ACCOMMODATION I’M LOOKING FOR?
You can make a search by filling out the dates in the ‘Arrival’ and ‘Departure’ fields and the number of ‘person’ present in the box on the B&BParis home page. In just a few seconds you'll see all the cards for available accommodation.
If you already know the B&B code you can insert it in the ‘Quick
Search’ field on the top right of the homepage.
If you just want to make a general search without inserting dates, you can click on one of the arrondissement on the map or on a neighbourhood below the map and then check availability.
WHERE CAN I FIND ACCOMMODATION PRICES?
You’ll find the exact prices in the card of all accommodation structures
that have booking with immediate confirmation. For the accommodation
structures with booking ‘on request’ the price is approximate as
the final price will be set and sent to you when specifically requested.
All
the B&B prices shown refer to the price per person per night. The prices
of apartments and holiday homes refer to the entire structure, irrespective
of the number of people.
WHAT DO THE CROWNS MEAN?
We have separated our accommodation into three quality groups, called
Crowns, according to prestige, location and services offered. For more
details check our ‘Conditions’ section on the home page.
DOES PRIVATE BATHROOM MEAN EN-SUITE BATHROOM?
Private bathroom doesn’t necessarily mean en-suite, if it is en-suite
it’s specified in the accommodation’s description card. It is however
exclusively for guests’ use.
WHAT DOES SHARED BATHROOM MEAN?
If you book accommodation without private bathroom but with a shared
bathroom, you share the bathroom with the family and/or other guests.
HOW CAN I CHECK AVAILABILITY OF ACCOMMODATION ON THE SITE?
You can filter the accommodation list by area, neighborhood and places
of interest and order the list by price, name, clients’ reviews, location.
Your results will show two types of accommodation:
All the Accommodation on the site can be booked on line with immediate
confirmation.
You can check availability and the definitive price for
your chosen period by inserting your arrival/departure dates, the number and type of room from the
card. If available you can book straight away and receive immediate confirmation
by email.
Accommodation that can be booked on request by sending availability
request.
For this type of accommodation immediate confirmation is not available. To check
availability and receive an offer, click on ‘Request Availability’ on
the accommodation’s description card. Within 24 hours you’ll receive
an answer by email, if there is availability you can book straight away and you’ll
receive immediate confirmation by email.
HOW CAN I CONFIRM A BOOKING?
Once you’ve checked availability for accommodation that suits your
needs, you can book very simply by inserting your details and making payment with your Credit Card or paypal.
WHAT ARE THE DIFFERENT PAYMENT METHODS?
You can pay by credit card, we accept Visa, Visa Electron, Mastercard,
Postepay and prepaid cards, paypal.
B&BParis uses a protected channel for the transmission of sensitive data and
payment is carried out in accordance with maximum safety standards (Protocol
ssl3 a 128 bit). Credit card details are never sent to B&BParis and are directly
managed by the bank, without showing financial details. For each booking carried
out, you’ll receive two confirmation emails, one from the bank and one
from B&BParis. We advise you to print out the page with this information.
ati.
WHERE CAN I FIND THE ACCOMMODATION’S ADDRESS, TELEPHONE NUMBER AND EMAIL?
When you have completed the booking procedure you’ll receive an email
of confirmation with all the accommodation details including the link ‘how
to get there’.
HOW DO I KNOW IF MY BOOKING HAS BEEN CONFIRMED?
Once the booking procedure is finished, you’ll receive an email confirming
your booking with all the details about the room booked, the accommodation
address and the booking code. We advise you to write or print out the page
with this information.
I’VE MADE A BOOKING BUT I HAVEN’T RECEIVED AN EMAIL WITH CONFIRMATION, WHAT SHOULD I DO?
Check the inbox and spam box of the email address you used at the time
of request. Should you not find the email of confirmation you can contact
us at bookings@2binparis.com and we will send you it again.
IS THERE A MINIMUM NUMBER OF NIGHTS FOR BOOKINGS?
Yes, the minimum booking for all accommodation is two nights.
IS THERE A DISCOUNT FOR LONG STAYS?
You can avail of a 15% discount if your booking is minimum 15 days. In
this case make your booking request at the Booking Centre by email
at bookings@2binparis.com. We’ll send you a booking form with the price already
discounted.
HOW MUCH DO KIDS PAY? ARE THERE DISCOUNTS FOR KIDS?
Children up to 2 years old are free, if there a cot can be added, you’ll
find the information in the accommodation description and with the icon ‘Features’.
In any case, you must indicate the presence of a child in the fled ‘Notes’ when
booking.
Children between the ages of 2 and 6 have a reduction of 50%.
If you want to make a booking including children, contact the Booking Centre
by email at bookings@2binparis.com.
I’M TRAVELLING ALONE AND CAN’T FIND SINGLE ROOMS AVAILABLE FOR MY DATES, ARE THERE TWINS THAT CAN BE BOOKED BY ONE PERSON?
Some accommodation accepts bookings of twin rooms for single use. To
find out and book, contact the Booking Centre by email at
bookings@2binparis.com. We’ll send you a booking form with personalized
prices.
HOW CAN I CANCEL OR MODIFY MY BOOKING?
You can cancel or modify your booking with the links ‘how to cancel a
booking’ and ‘how to modify a booking’ that you’ll
find in the email you were sent at the time of booking confirmation.
In any case, you’ll receive an email confirming your booking cancellation/modification.
B&BParis will see to sending an email of cancellation/modification to the
booked accommodation.
The relative reimbursement will be calculated based on the cancellation
rules which can be seen in the section ‘Conditions’ on the 2binparis.com
home page.
B&BParis does not accept booking cancellation/modification requests
by other means or sent to other email addresses.
Booking cancellation/modification
must be performed following one of the two procedures shown above.
HOW CAN I CHECK THAT MY BOOKING HAS BEEN CANCELLED/MODIFIED?
You’ll receive an email confirming your booking cancellation/modification.
B&BParis will see to sending an email cancelling/modifying the booked
accommodation.
WILL I BE REIMBURSED IF I CANCEL MY BOOKING?
Calculations for reimbursement are based on the cancellation rules.
You can see details in the ‘Conditions’ section on the 2binparis.com
home page.
CAN I REQUEST THE PURCHASE INVOICE IN THE NAME OF MY COMPANY? CAN I REQUEST A MODIFICATION OF THE INVOICE HEADING?
To ask for a copy of the purchase invoice or any other requests of modification
you can contact us by email at amministrazione@2binparis.com
HOW CAN I ORGANIZE MY CHECK IN AND CHECK OUT AT THE SELECTED ACCOMMODATION?
You can let your accommodation know your arrival time with the link ‘already
know your arrival time’ that you’ll find in the email you were
sent at the time of your booking confirmation. 3 days before your stay,
you will also receive an email from orariodiarrivo@2binparis.com with
a link for confirming your check-in time.
Any check-in time restrictions are shown on the accommodation card.
Any arrival delays should be communicated directly to the accommodation
by email or telephone.
Check-out is usually by 11 a.m. You can ask the accommodation directly
about leaving luggage should you need to.
I ALREADY KNOW I’LL BE ARRIVING AT THE ACCOMMODATION AFTER MIDNIGHT, SHOULD I DECLARE THIS BEFORE BOOKING?
In the case of very late arrivals, make sure you’ll be able to check-in
by calling the Call Centre at +33 1 76 60 74 75 or by sending us an email at bookings@2binparis.com before booking.
ARE THERE TIME RESTRICTIONS AND PARTICULAR RULES WHEN STAYING IN A B&B?
All the B&B families with B&BParis are extremely hospitable and take
into account our clients’ needs including times creating a pleasant,
respectful home sharing. Usually you’ll be given the house keys to ensure
total freedom. Should the accommodation not leave keys with guests,
you’ll
find this information in the accommodation description. In any case,
you can enter and leave the B&B with total freedom.